Frequently Asked Questions
Everything you need to know about shopping with Harvey Store.
What is your standard shipping policy?
We offer free standard shipping on all orders over $75. For orders below this amount, a flat rate of $7.50 applies. Delivery typically takes 3-5 business days depending on your location.
How do I return an item for a refund?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own body or a similar garment you already own for the perfect fit.
What payment methods do you accept?
Harvey Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.